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Overview
All lot of organisation have widely spread web services based on product needs or of different groups within the organisation. Often this leads to a range of services such as web hosting, domain registration and email services being handled by different providers, under different policies and with varying degrees of reliability.
Managed Web Services extends the “Managed Websites” concept to a full service solution that enables your organisation to consolidate it’s web presence and bring about both a strategy and policy for web initiatives. Through our Managed Web Services you still own all of your services and retain control over them, but, the responsibility for the running of them is placed with a trusted technical staff that have years of dedicated web experience. At this level CPPL can take over the day-to-day management of web services in a range of areas, including:
- strategy consultation and implementation
- SEO and SEF implementation
- SEM and web advertising
- consolidation of service providers (including migration of services)
- the management of your website hosting
- traffic reporting
- service utilisation and projection
- domain management
- new domains/renewals
- migrations
- changes to DNS entries
- content
- Level 1 support ( eg. helping content authors using existing systems )
- approval ( policy enforcement/implementation )
- creation ( writing articles, creating supporting graphics or interactives )
- publication ( deploy new content to public websites )
- website architecture
- SEF issues
- UIAx issues
- performance reviews
- web service goals
- results versus goal analysis
- policy development and implementation
- privacy policies
- data collection and use policies
- Accessibility policies
- web standards
- backup implementation and management
- off service storage
- service restoration
- maintenance of core web software
- CMS, Forum and eCommerce updates
- management of other standard web services (eg. mail, cloud storage solutions)